Inside Chick-fil-A’s infrastructure recipe for a perfect customer experience
Chief Architect at Chick-fil-A Corporate
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Brian Chambers began his Chick-fil-A journey behind the counter. Today, he is the Chief Architect at Chick-fil-A Corporate, where he oversees the teams building the infrastructure that powers every step of the customer journey, from mobile ordering to quality control.
Behind its speedy service and chicken sandwiches, is a state-of-the-art architecture that collects over 1 billion data points per month. From its cloud infrastructure to the edge compute clusters running Kubernetes in each Chick-fil-A restaurant, the customer experience is the result of a thoughtfully designed, cloud-first, and zero-touch approach.
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Big Ideas in App Architecture
A podcast for architects and engineers who are building modern, data-intensive applications and systems. In each weekly episode, an innovator joins host David Joy to share useful insights from their experiences building reliable, scalable, maintainable systems.
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