Console Access Management

The Access page displays the name, email address, role, and invite acceptance status of the Team Members with access to your CockroachCloud Organization. To view the Access page, log in and click Access.

Organization

An Organization allows you to manage your clusters under a shared billing account and collaborate with team members. You can belong to multiple organizations.

To switch between the organizations:

  1. Log in.
  2. From the drop-down box in the top-right corner, select the Organization you want to access.

Roles

Every CockroachCloud user is either a Developer or a Console Admin for the Organization.

Developer

A Developer is a limited-access role. A Developer cannot invite Team Members to the Console or create new SQL users.

To access a cluster, you need to ask a Console Admin for the username and password of a SQL user. To find out who's your Console Admin, check the Access page.

Console Admin

A Console Admin is an all-access role. A Console Admin can perform the following tasks:

Administrative tasks

Invite Team Members to CockroachCloud

As a Console Admin, you can invite Team Members to CockroachCloud. To invite Team Members:

  1. If you are a member of multiple Organizations, navigate to the Organization to which you want to invite a Team Member. You can navigate to the correct Organization by using the drop-down box in the top-right corner.
  2. On the Access page, click Add Team Member.
  3. In the Email Address field, enter the email address of the team member you want to invite.
  4. From the Role dropdown list, assign either the Developer role or the Admin role.
  5. (Optional) Click Add another to invite another team member.
  6. Click Invite.
Tip:

We recommend creating a SQL user for each Team Member you invite.

Manage Team Members

As a Console Admin, you can change Team Members' roles, delete Team Members, and revoke pending invites.

Note:

If you are a member of multiple organizations, make sure you are looking at the same Organization as the Team Member you want to manage. You can navigate to the correct Organization by using the drop-down box in the top-right corner.

Change a Team Member's role

  1. On the Access page, locate the Team Member's details whose role you want to change.
  2. In the Action column, click the three dots to view the allowed actions.
  3. If the Team Member is a Developer, click Change to Admin to grant them Admin access. If the Team Member is an Admin, click Change to Developer to grant them only Developer access.
Note:

As a Console Admin, you can change your own access to a Developer role; however, you will not be able to change yourself back to the Admin role. If you are the only Team Member with Console Admin access, you will not be allowed to change your role until you assign another Team Member to be the Console Admin.

Delete a Team Member

  1. On the Access page, locate the Team Member you want to delete.
  2. In the Action column, click the three dots to view the allowed actions.
  3. Click Delete Member.
  4. On the confirmation window, click Delete.

Revoke a pending invite

  1. On the Access page, locate the Team Member's details whose pending invite you want to revoke.
  2. In the Action column, click the three dots to view the allowed actions.
  3. Click Revoke Invite.

Delete an email address

This is not currently available through the Console. To remove an email address from your account, contact Support.

Manage billing for the Organization

As a Console Admin, you can set up and manage billing for the Organization.

Set up billing for an Organization

  1. On the Billing page, click the pen icon for the Payment method field.
  2. On the Edit payment method page, enter the email address at which you want get invoices for the Organization.
  3. Enter the credit or debit card details.
  4. Enter the address associated with your payment method. This address appears on your monthly invoice and should be the legal address of your home or business.
  5. Click Add card.

Change the billing email address

  1. On the Billing page, click the pen icon for the Billing email address field.
  2. On the Edit payment method page, enter the new email address at which you want get invoices for the Organization.
  3. Click Add card.

Delete your credit card information

We keep a card on file after the associated Organization is deleted so we can process pending charges. You can contact Support to remove your card once your charges are settled.

Check trial code details

If you had used a CockroachCloud trial code while creating a cluster, you can check the trial expiration details on the Billing page.

Note:

Your credit card will be charged after the trial ends. You can check the expiration date of the code on the Billing page.

Delete an Organization

Warning:

Deleting an Organization will delete all clusters and user data within the Organization. This action cannot be reversed. To delete a single cluster instead, see Cluster Management.

If you are sure you want to delete the Organization, proceed with the following steps:

  1. Navigate to the Settings page for the Organization you want to delete.
  2. Click Delete.
  3. Enter the name of the Organization.
  4. Click Delete.

    You will be automatically logged out of your account.

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