Database Considerations for Modern Retail | CockroachDB

In retail, what’s old is new, and what's new no one could have ever imagined. Satisfying customer demands for personalization and a seamless omnichannel experience remain top concerns. But new(er) trends, some of which were accelerated by the impact of COVID-19, are placing greater importance on having the right database infrastructure to support the high transaction workloads found in retail organizations.

Retailers now compete on a number of new fronts including:

• Supply chain management: Massive disruptions can have ripple effects around the globe.
• Customer interactions & last-mile logistics: Customer interactions massively changed. Retailers who supported neither home delivery nor curbside pickup now have to embrace both.
• Competing on convenience: Availability, pricing, and speed of delivery are now prime differentiators customers look for from a retailer. Central to all three issues is a massive logistics and inventory puzzle.

This report offers guidance into how modern retailers have pivoted, upgrading their infrastructure and applications to remain competitive with the retail powerhouses.