Cockroach Labs Named as a Customers' Choice in 2024 Gartner® Peer Insights™ Voice of the Customer report for 2nd time in a row

Last edited on May 31, 2024

0 minute read

    Cockroach Labs has received a major distinction for the second year in a row: We have been named a Customers’ Choice vendor in the 2024 Gartner® Peer Insights™ ‘Voice of the Customer’: Cloud Database Management Systems report. For the past two years, Cockroach Labs has demonstrated a sustained high level of enterprise adoption and satisfaction, as supported by our customers’ reviews.

    Highlights from the 2024 report include: 

    • Cockroach Labs was recognized with a Customers’ Choice distinction for two regions: North America and EMEA.

    • Cockroach Labs is identified as an overall Customers’ Choice among 20 other evaluated vendors for the Cloud Database Management Systems (DBMS) category. 

    • 97% of its customers have shown their willingness to recommend Cockroach Labs, with an overall score of 4.6 out of 5.0*. 

    Gartner Peer Insights Voice of the Customer Cloud Database Management Systems Cockroach Labs

    Managed service provided us a fully managed, scalable and highly available database service, allowed us to focus on application development and not worry about the underlying database infrastructure. (read full review) -- software engineering director at a $3-10+ billion telecommunication company

    The “Voice of the Customer” applies a methodology to aggregated Gartner® Peer Insights™ reviews in a market to provide an overall perspective for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, can also complement expert-generated research such as Magic Quadrants and Market Guides. It can play a key role in the buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution.   

    CockroachDB has exceeded our expectations in every aspect, empowering us to innovate with confidence and scale our operations to new heights. Without a doubt, we wholeheartedly recommend CockroachDB to any organization looking for a robust, scalable, and reliable database solution.(read full review) -- manager at a $50+ million software company

    Vendors placed in the upper right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption. 

    “It is a privilege to be recognized for two years running as a Gartner Peer Insights Customers’ Choice vendor,” says Spencer Kimball, co-founder and CEO of Cockroach Labs. “This distinction is especially meaningful since it results directly from our customers’ feedback. Being a Customers’ Choice reflects our commitment to providing enterprises with an outstanding experience using the highly scalable, high availability distributed SQL database that today’s mission-critical applications require.”

    Key quotes from customer reviews include: 

    “Cockroach Labs has created a product that allows people to do things that were previously impossible with databases.” – Database administrator at $1B – 3B travel and hospitality company (⭐⭐⭐⭐⭐ / read full review)

    "[CockroachDB is] a simplified, resilient, OLTP targeted platform with exceptional vendor service -- they've gone above and beyond on several occasions during rollout of several applications.” – Database administrator at $3B – 10B transportation company (⭐⭐⭐⭐⭐ / read full review)

    “The product is very resilient. The Active-Active across regions is why we chose CockroachDB. It performs well too.” – Senior database developer at $3B – 10B finance (non-banking) company (⭐⭐⭐⭐⭐ / read full review)

    “I am extremely satisfied with the product's high performance and seamless scalability.” – IT manager at $30B+ finance (non-banking) company (⭐⭐⭐⭐⭐ / read full review)

    “Outstanding product. Delivered what they advertised on scalability, resiliency and security that met our expectations to migrate critical applications to cloud.” – VP of data architecture at a $10B - 30B banking company (⭐⭐⭐⭐⭐ / read full review)

    “Very responsive support team from Cockroach Labs.” – Director of software engineering at a $10B - 30B telecommunication company (⭐⭐⭐⭐⭐ / read full review)

    We extend a big “Thank you!” to every one of our customers who submitted reviews. Expressing your experiences helps us to make our products even better, while providing invaluable peer insights to other enterprises who are evaluating CockroachDB. Do you have a Cockroach Labs experience to share? Please visit Gartner Peer Insights to tell your story, and see the many CockroachDB reviews.    

    If you’re a Gartner customer, you can read the full 2024 Gartner® Peer Insights™ ‘Voice of the Customer’: Cloud Database Management Systems report here.  

    Join us to learn even more about CockroachDB live and in person! RoachFest 2024 makes it easier than ever to elevate your database, and this year’s conference has gone global with opportunities to attend in Menlo Park, London, and New York City. Visit here to learn more and save your spot at RoachFest24.

    Get in touch today to discover everything CockroachDB can do for you. 

    *Reviews and ratings based on 83 reviews as of March 31, 2024.

    GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cockroach Labs. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

    Gartner Peer Insights
    Gartner Customers' Choice
    Gartner Voice of the Customer