If you experience an issue when using CockroachDB, try these steps to resolve the problem:
Check your logs for errors. Logs are generated on a per-node basis, so you must either identify the node where the issue occurred or collect the logs from all active nodes in your cluster.
If the problem doesn't match a common error, try the following pages:
If you are using Cockroach Cloud, see the errors and solutions in Troubleshoot CockroachDB Cloud.
If you see discrepancies in metrics, refer to Differences in Metrics between Third-Party Monitoring Integrations and DB Console.
Replication Reports let you query the status of your cluster's data replication, data placement, and zone constraint conformance.
If you cannot resolve the issue yourself, the following tools can help you move forward:
In a support escalation, you may be directed to use the following features by the Cockroach Labs support team: